Hueo Support

Thanks for using Hueo! If something is not working, or you have a question, write to me:

I usually reply within a day or two.

Before you write

Two things solve most color questions. Turn off any adaptive display feature (Night Shift and True Tone on iOS, Night Light or Adaptive colour on Android, depending on the maker), and set the brightness from the slider inside the app. Every color in Hueo is calibrated at D65 (6500 K), and those features shift it.

Purchases

If you bought Hueo Pro and it is not active, for example on a new device or after reinstalling, open the Hueo Pro screen and tap Restore Purchases, using the same Apple ID or Google account you bought it with. Subscriptions are managed in your Apple ID settings or in Google Play, and refunds are handled by Apple or Google. A purchase made on one store does not carry over to the other. See the Terms & Conditions.